Play Responsibly, Stay Well
1111 bd believes it is important to maintain a balance between entertainment and responsibility. On this page we have laid out the tools and guidance that will help keep you safe.
Keep Gaming from Becoming a Problem
To participate in casino and betting activities at 1111 bd, you must be 21 years of age or older. Minors are strictly prohibited from opening accounts or playing any games.
Online betting is a form of entertainment — but it is only enjoyable when played within limits. 1111 bd always wants you to play safely and responsibly so you can hold on to the fun. We know that in some cases betting habits can get out of control. That is why our platform offers several self-regulation tools so that every player can set their own limits as they see fit.
Our Terms and Conditions include detailed guidelines on responsible gaming. Any player who feels they need to change their habits can contact us at any time — our support team is connected via live chat seven days a week, twenty-four hours a day.
1111 bd believes that transparency and trust are the foundation of a lasting relationship. To learn more about us, read our About Us page, which outlines our values and how we operate.
Self-Regulation Tools
1111 bd offers several useful features to help you stay in control of your gaming.
Set a Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, this limit takes effect immediately and cannot easily be increased.
Deposit LimitSet a Loss Limit
Decide in advance how much you are willing to lose within a set period. Once that limit is reached, the session will end automatically.
Loss LimitSession Time Limit
Set how long you want to play in one sitting. When the time is up, the system will remind you to take a break.
Session LimitReality Check Reminder
Receive pop-up notifications at regular intervals showing how long you have been playing and your total wins or losses.
Reality CheckCooling-Off Break
Take a temporary break from 1 day to 6 weeks. During this time your account remains active but deposits and betting will be disabled.
Cooling-OffSelf-Exclusion
If you need a longer break, you can activate self-exclusion for a period of 6 months to 5 years. This cannot be cancelled before the period ends.
Permanent BreakRequest a Limit
Fill in the details below and send them to our support team. We will get back to you within 24 hours.
How to Tell If There Is a Problem
Certain behaviours indicate that a gambling habit may be getting out of control. If you notice these signs in yourself or someone close to you, it is time to be careful:
- Feeling a repeated urge to bet again in order to recover lost money — this is known as "chasing losses" and is a common sign of addiction.
- Prioritising betting over the needs of family, friends, or work.
- Lying to or hiding information from family or friends about your betting activity.
- Borrowing money or spending savings to bet, or cutting back on essential expenses to fund it.
- Feeling restless, irritable, or having sleep problems when not betting.
- Repeatedly betting more than the limits you previously set for yourself.
- Recognising that betting is having a negative impact on your work, studies, or relationships, yet being unable to stop.
If even one of these signs applies to you, do not delay — contact us right away. Our team is ready to help without judgement and with compassion.
Where to Get Help
Seeking help in the right place rather than struggling alone is the sensible thing to do. Here are a few options:
1111 bd Support Team
Our support team provides service in Bengali and English seven days a week, twenty-four hours a day. You can raise any concern, request a limit, or apply for self-exclusion.
Family and Professional Advice
Sometimes talking to someone familiar is the greatest help of all. Speak openly with someone you trust.
Protecting Children and Teenagers
The minimum age to participate in any activity at 1111 bd is 21. Age is verified when an account is opened, and identity documents may be requested at any time in cases of suspicion.
If someone under 18 or 21 lives in your household and you share a device, you should take some precautions:
- Always log out of your account when you finish playing.
- Never save your password anywhere others can see it.
- Keep parental controls enabled on your device so minors cannot access gaming sites.
- Keep your banking and payment details (bKash, Nagad, Rocket, Upay) secure.
If you suspect that a minor has been playing on your behalf, notify us immediately via live chat. We will suspend the activity on the relevant account right away. In accordance with our Privacy Policy, no information belonging to minors is ever collected or stored.
Responsible Gaming FAQ
For more detailed information on this topic, visit our full FAQ page.