1111 bd Privacy Policy
Your personal information matters to us. This document explains in detail how 1111 bd collects, stores, and protects your data.
Opening Statement
By using the 1111 bd website, you are considered to have accepted the terms described in this privacy policy. This policy supplements and operates alongside our Terms and Conditions. We handle the collection, storage, and processing of data responsibly.
This privacy policy applies only to the 1111 bd website and platform. It does not cover any third-party websites or services, and 1111 bd accepts no responsibility for those. Users are encouraged to read the privacy policies of any third-party platforms before using them.
Data Collection
1.1 Information You Provide
During account registration, 1111 bd collects the following information:
- Full name, date of birth, and national ID details
- Mobile number and email address
- Banking and payment information (bKash, Nagad, Rocket, Upay, etc.)
- Username and password for account access
Additional documents may be requested for identity verification, such as a photo of your national ID or a copy of your passport. This information is used solely for the purpose of confirming your identity.
1.2 Automatically Collected Information
When you use the 1111 bd website or app, certain information is collected automatically:
- IP address and device type
- Browser type and version
- Time of site visits, session duration, and pages viewed
- Data obtained from cookies and similar tracking technologies
1.3 Transaction Information
Records of every deposit, withdrawal, and betting activity are stored securely in our systems. This information helps ensure account security and assists in resolving any disputes.
Data Use
2.1 Primary Purposes
1111 bd uses your information for the following reasons:
- To create, manage, and secure your account
- To process deposits and withdrawals
- To provide bonuses, promotions, and VIP benefits
- To provide customer support and resolve complaints
- To improve platform performance
2.2 For Communication Purposes
1111 bd may contact you via your registered mobile number and email for the following:
- Important account notifications
- Transaction confirmation messages
- Information about new promotions and offers (you can opt out of these)
- Security alerts and OTP messages
2.3 Use for Responsible Gaming
As part of our Responsible Gaming policy, we analyse gaming behaviour and transaction data to identify unusual or at-risk activity. This allows us to provide proactive support when needed.
Data Storage and Protection
3.1 Technical Security
1111 bd uses industry-standard security measures to keep your data safe. Our platform uses SSL encryption technology, which prevents third-party access during data transmission.
3.2 Retention Period
Data is retained while your account is active and for a defined period after the account is closed. Financial transaction records, identity verification documents, and betting history are kept to meet legal obligations. Once no longer required, data is securely deleted.
3.3 Staff Access
Only authorised 1111 bd staff may access your data, and only when required for professional duties. All staff are bound by confidentiality obligations, and strict action is taken in cases of data misuse.
Sharing Data with Third Parties
4.1 Payment Processors
Necessary transaction information is shared with payment services such as bKash, Nagad, Rocket, Upay, and bank transfers in order to process deposits and withdrawals. This information is used only to process the relevant transaction, and each payment service operates under its own privacy policy.
4.2 Technology and Service Providers
We work with certain trusted technology partners to operate our platform. These partners receive access to only the minimum information necessary to provide their services and are bound by contract to protect that information.
4.3 Legal Obligations
1111 bd may be required to provide information to authorities in response to court orders, government directives, or legal investigations. In such cases, we provide only the information that is legally required.
4.4 No Sale of Data
1111 bd never sells or rents your personal information to third parties. Your data is not transferred to advertisers or used for any other commercial purpose.
Cookie Policy
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored on your device that help improve your website experience. 1111 bd uses the following types of cookies:
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your preferences and language settings.
- Analytical Cookies: Used to understand how the site is used and to improve our services.
5.2 Cookie Controls
You can disable cookies from your browser settings. However, disabling essential cookies may cause certain key functions of the site, such as login sessions, to not work properly.
Your Rights
6.1 Right to View and Correct Your Data
You can view the information stored in your account at any time. If there are errors in details such as your name, mobile number, or email, you can submit a correction request through our customer support.
6.2 Right to Delete Your Data
When you request account closure, the process of deleting your personal data will begin. However, certain data must be retained for a set period to meet legal obligations.
6.3 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages, you can turn off marketing communications from your account settings or by contacting customer support. Essential account notifications will always be sent.
6.4 How to Exercise Your Rights
To exercise any of your rights, contact 1111 bd's customer support via live chat or email. Our team is available in both Bengali and English, 24 hours a day, 7 days a week. For answers to common questions, visit our FAQ section.
Protection of Minors
1111 bd strictly prohibits anyone under the age of 21 (21+ only) from opening an account or using our services. Age is verified during registration and confirmed again during the identity verification process.
If a minor's information is found to have entered our system by mistake, it is deleted immediately upon detection and the associated account is closed without delay.
International Data Transfers
1111 bd's servers and data processing infrastructure may be located in various countries. When your data is transferred outside Bangladesh, we ensure that the standard of data protection is not reduced in any way.
Applicable agreements and safeguards remain in place for international data transfers, ensuring the security of your information. The privacy standards described in this policy are maintained in all circumstances.
Policy Changes
1111 bd may update this privacy policy at any time if deemed necessary. For significant changes, a notification will be sent to the email or mobile number registered to your account, and the published date on the site will be updated.
Continued use of the platform after any changes will be taken as acceptance of the updated policy. We therefore recommend reviewing this page regularly. For a full understanding of our terms and rules, read the About Us page.
Contact Us
If you have any questions or concerns about this privacy policy, please get in touch with us:
- Live Chat: Chat with us directly, 24 hours a day, 7 days a week
- Email: [email protected]
Our support team can assist you in both Bengali and English.
This privacy policy was last updated in January 2025. 1111 bd — a safe and trusted online gaming platform for Bangladeshi users.